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Annual Report 2007
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Chairman's Letter
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As a preamble to all MMIC board meetings, the mission statement, vision statement and core values are displayed on the front page of each member's board book. It seems appropriate for the annual report to begin this same way.
MISSION STATEMENT
To provide high-quality insurance products and technology based business solutions to enhance the strength and security of the healthcare community
VISION STATEMENT
To become the most trusted business partner of healthcare providers
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CORE VALUES
- Physician ownership
- Physician participation
- Financial stability
- Environment to support high-quality professional staff
- Superior customer service
- Shareholder value
- Availability and affordability of professionalliability coverage
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This clarity and focus of mission, vision and core values were recognized when MMIC received the Minnesota Quality Council's prestigious "Advancement Level" quality award last year. The award, which uses the Malcolm Baldridge National Quality Award criteria, followed a rigorous application process and onsite evaluation. For an organization to receive this recognition in its first attempt is extremely uncommon, which places the MMIC Group among an elite class of recipients.
The year 2007 was outstanding for MMIC not only for receiving the Quality Award, but financially as well. MMIC's financial strength has resulted in stable or lower premiums to all its policyholder shareholders who already benefit from some of the lowest premiums in the country. Because of our financial success, we will return $6.5 million in dividends to shareholders in 2008. MMIC has given back more than $77 million to its policyholder shareholders over the years. MMIC continues to maintain its strong "A" (Excellent) rating from A.M. Best.
Good claim experience continues to be a major factor in the company's success. Loss frequency has fallen to just over four claims per 100 policyholders per year with no increase in the percentage of claims paid with indemnity (this is approximately one payment per 100 policyholders per year). Thorough claim investigation and aggressive defense of our policyholders, when appropriate, have served the company well.
Juries have ruled in favor of MMIC's physicians and hospitals in 94 percent of the trials, when claims are tried in the courts. Low claim frequency and favorable trial outcomes speak for the success of the Claim, Risk Management and Underwriting departments in managing malpractice risk.
As competition increases, MMIC remains committed to financial stability, superior customer service and the development of policyholder value-added services. This is reflected in the company's 96 percent to 99 percent retention of physicians and hospitals year after year. In the future, MMIC will become more active in healthcare policy, especially those policies that are geared to improve the quality of healthcare.
Farewells and Welcomes
Drs. John Balfanz's and Stephen McCue's terms on the board of directors expired in 2007. During their 12 years as board members, MMIC experienced tremendous growth and a great strengthening of its financial stability. Also in 2007, Dr. Richard Geier retired as chairman of the board, a position he held for five years. We will miss Dr. Geier's experience, guidance and enthusiasm for MMIC.
Last year we welcomed three new board members: Drs. Sue Crook, Peter Dehnel and George Schoephoerster. We look forward to their participation in our continued success.
In 2008, we will say goodbye to President and CEO David Bounk. He will be retiring in June, after 18 years as leader of the MMIC Group. We all owe a debt of gratitude to him for his vision, leadership and guidance, which has placed MMIC among the leaders of physician-owned insurance companies. He has managed MMIC through an era of great change and he has created a great work environ-ment for MMIC employees. A search is underway for a successor for Dave, but it will be hard to replace him.
MMIC remains committed to its vision "To become the most trusted business partner of healthcare providers." I am confident we can meet the challenge.
Mark D. Odland, M.D.
Chairman of the Board
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Presidents Report
Eighteen years ago, you welcomed me as president and CEO. This June I will retire, ending an extraordinary and personally rewarding journey.
I arrived with high hopes, knowing I had an opportunity to lead a small but major player in the medical liability insurance industry in the Upper Midwest. MMIC was doing business in three states with most of its 4,000 physician policyholders located in Minnesota at that time. Now MMIC provides coverage in six states and insures more than 13,000 physicians and ancillary healthcare providers and more than 300 hospitals and facilities. MMIC has been a market leader in its six-state territory since 2002. From carrying out mergers, new technol-ogy and product diversification to building trust, partnerships and long-term financial stability, we have experienced remarkable accomplishments over the last 20 years.
In my report, I will summarize highlights of our 2007 financial, investment and claim results. The charts and graphs will tell the rest of the story. I also will reflection what I think are some of the more significant changes the company has experienced during my time here, including the results of the most recent three-year strategic business plan.
Rate Decreases
Direct written premium decreased 2.6 percent in 2007. This was the first decrease in written premium since 2000. Our rate decreases were primarily due to the moderation of loss frequency. We expect this moderation will continue to have an effect on written premium growth in the near future.
Last year, we saw a significant increase in health systems' acquisition of our policyholder physician practices in Minnesota, North Dakota and Wisconsin. We expect that there will be additional acquisitions in 2008, which will moderately affect future written premium.
New written premium of $3.3 million in 2007 was encouraging and we expect more new opportunities in 2008. Most of the growth came in Wisconsin and Iowa; we expect the same in 2008. Our agent and broker partners contributed nearly 80 percent of last year's new business and now are involved in 60 percent of our medical liability insurance business.
Excellent Claim Results
MMIC continues to have terrific claim results. Loss severity, which is the average indemnity paid, and loss frequency, the number of losses reported per 100 physicians, are the primary drivers in the actuarial development of MMIC rates. Both loss frequency and severity decreased last year. A loss frequency of 4 losses per 100 physicians is down 33 percent from five years ago and is now the lowest in our 27-year history. Even though loss severity dropped significantly to $340,549 from a high of $397,026 in 2006, we are still concerned as MMIC's current average loss severity is still 30 percent higher than a few years ago. We will continue to monitor this trend.
David P. Bounk
President and Chief Executive Officer
The MMIC Group
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Consistent Investment
Income Management
The primary purpose of MMIC's investment portfolio is to support long-term underwriting operations and to enhance the financial strength and stability of the company. The board of directors, senior management and outside consultants work together to develop and support our investment strategies and guidelines.
Our investment guidelines are to provide optimal level of after-tax investment income, to conserve principal, to maintain the necessary level of liquidity consistent with the business environment of the company and to maximize the potential long-term rates of return. At year-end 2007, MMIC's investment portfolio was in excess of $467 million, of which 66.6 percent was bonds, 11.3 percent stock, 5.3 percent cash and short-term investments and 16.8 percent other investments. MMIC is quite conservative in its bond holdings. Investment income of $17,365,000 was the primary impetus behind the 12.8 percent increase in policyholder surplus.
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Today the headlines are filled with articles about companies taking write-offs associated with investments in subprime mortgages. MMIC shareholders can rest assured that at year-end 2007 MMIC's balance sheet had minimal subprime exposure and less than $200,000 was considered a default risk.



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* Derived from stand-alone Midwest Medical Insurance Company audited financial statements prepared on a statutory basis.
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Reflections
My tenure here has had many challenges and opportunities. I am proud of the accomplishments we have made over the past 18 years. Through our various strategic plans, we set specific goals and objectives for growth, rate adequacy, products, diversification and customer service. The commitment we have all consistently made to honor those plans has helped make MMIC the company it is today.
MMIC has grown both financially and in stature in the medical liability insurance industry. Internally, we have become more customer-focused and more of an advocate for physicians and healthcare providers. We continue to challenge ourselves to find new and better ways of meeting policyholders' needs. Externally, MMIC's reputation as a top-notch company that stands for integrity, stability and trust has made it one of the top six physician-owned insurance companies in the country.
MMIC has maintained an A. M. Best rating of "A" (Excellent) for 15 years. Currently, this is the highest rating a true physician-owned insurer like MMIC can attain from A.M. Best. To determine our rating, A. M. Best conducts a very thorough qualitative and quantitative analysis using more than 100 financial ratios. Earning a high rating means A. M. Best continues to recognize that MMIC's business strategy reflects its commitment to maintaining superior financial strength and to protecting its obligations to policyholders. The A.M. Best rating is the currently highest obtainable validation of MMIC's financial strength.
MMIC has more than doubled its direct written premium since 2001 through the loyalty of its agent and broker partners. MMIC first wrote business with only a few agents and brokers in the late 1980s. In the mid-1990s, we expanded our relationship with them when we began writing hospital business. After PHICO's insolvency and the St. Paul Companies' withdrawal from the medical liability market in the early 2000s, our relationship with agents and brokers grew substantially.
We owe a great deal of gratitude to our agent and broker partners for their efforts in presenting us with new, high-quality business opportunities and then helping us to develop long-term relationships with those policyholders.
Staying Focused With Our Strategic Plan
Our current 2006-2008 strategic business plan focuses on key processes that deliver an enhanced level of customer service. We are enhancing customer service through better service. In 2006, feedback from two surveys--employee and customer satisfaction--rated MMIC high in customer service. As we continued our journey toward superior quality and exceptional customer service in 2007, we participated in the Minnesota Quality Council's program. As Dr. Odland stated, receiving the "Advancement Level" award validated our hard work and commitment to quality management principles. We will use the award process and results to build on an already solid foundation. Employees have plans underway to implement enhancements throughout 2008.
MMIC's commitment to independent physicians always has been a central element of its strategic focus. As the company has grown, so have our efforts to expand and improve our risk management products and services to policyholders. Recognizing that promoting patient safety goes hand-in-hand with minimizing malpractice risk, the Risk Management Department has broadened its focus over the past two years to include patient safety. Risk management efforts include helping policyholders implement their own patient safety and quality initiatives, publishing a newsletter that provides practical and useful information on patient safety issues and presenting educational programs.The goal is to enhance the opportunities to improve quality of care and minimize the potential for risks.
In the late 1990s, MMIC created the Law and Health Policy Department to bring in-house the general counsel respon-sibilities and to follow developments in health policy on behalf of policyholders. MMIC is one of only a few medical liability carriers, if not the only one, to have a department dedicated to health policy issues.
We are a member of the Health Care Liability Alliance, a national coalition to promote liability reform at the federal level and we work with the Physician Insurance Association of America and local medical associations and healthcare-related interest groups to advocate for policyholders. Our aim is to improve the medical liability environment for our policyholders whenever we can and when it is appropriate. Both our risk management efforts and the work of the Law and Health Policy Department will be crucial in the company's future.
Almost 10 years ago, we began to diversify into other insurance products through the MMIC Agency Inc. and into technology products and services through MMIC Technology Solutions Inc. These diversification efforts resulted from your feedback. Many of you said you needed help in these areas. This diversifi cation is working.
The MMIC Agency has created opportunities for numerous policyholders to obtain most or all of their commercial insurance needs from one organization. MMIC Technology Solutions has offered a variety of technology services since its inception. Its focus now is on the sale, implementation and training of Nextgen electronic medical records (EMRs) and practice management software, network and website consulting and physician billing and collections.
The number of policyholders adopting EMRs is growing. Future legislation will help spur physicians to adopt EMRs more quickly. MMIC Technology Solutions is ready for this. In the near future, we will look back and be pleased that MMIC was ahead of its time in understanding the signifi cance of selling and sup-porting the use of EMRs to improve patient care.
MMIC has a strong board of directors. Members take their responsibilities to govern very seriously. They spent much of last year preparing for the leadership change in June, and they will provide continuity for senior staff during this transition. The board's oversight and critical thinking will greatly benefit MMIC in the future. The senior staff pictured in this year's annual report is a pivotal driver of our strategic plans. They will continue to provide a strong foundation for MMIC's success. MMIC employees are some of the best in the insurance industry. Many have been with the company for more than 15 years. With the combined experience of its board, senior staff and employees, MMIC looks forward to an even brighter future for you, our policyholders and physician shareholders.
As my time at MMIC comes to an end, I leave knowing MMIC is stable, successful and poised for a brighter future.
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| Midwest Medical Insurance Holding Company and Subsidiaries |
Condensed Consolidated Financial Information
(Unaudited, In Thousands) |
| Balance Sheets |
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December 31
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| Assets |
2007
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2006
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| Invested assets |
$458,543
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$415,136
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| Other assets |
49,685
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58.503
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| Total assets |
$508,228
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$473,639
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| Liabilities and shareholders' equity |
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| Liabilities: |
$255,972
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$238,393
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| Unpaid losses and loss adjustment expenses |
74,216
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73,029
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| Other Liabilities |
$330,188
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$311,422
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| Total liabilities |
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| Shareholders' equity |
178,040
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162,217
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| Total liabilities and shareholders' equity |
$508,228
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$473,639
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| Statments of Income |
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Year Ended December 31
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| Revenues: |
2007
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2006
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| Net premiums earned |
$121,608
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$122,140
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| Net investment income |
17,312
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16,616
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| Realized capital (losses) gains |
(5,133)
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12,294
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| Other |
4,529
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5,081
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138,316
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154,131
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| Losses and expenses: |
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| Losses and loss adjustment expenses |
90,058
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102,416
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| Policyholder Dividends |
6,500
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5,500
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| Underwriting, acquisition and insurance expenses |
17,060
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15,894
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| Other operating expenses |
5,433
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5,720
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119,051
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129,530
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| Income before income taxes |
19,265
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24,601
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| Income tax expense |
4,302
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6,865
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| Net income |
$14,963
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$17,763
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The foregoing unaudited condensed consolidated financial information has been derived from the audited consolidated financial statements. These statements are available upon request from the Finance Department or on our Web site: www.mmicgroup.com.
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Board of Directors
Michael D. Abrams
Executive Director
Iowa Medical Society
West Des Moines, Iowa
Lee L. Arostegui, M.D.
Emergency Care Consultants P.A.
Minneapolis, Minn.
Robert W. Beattie, M.D.
University of North Dakota
School of Medicine & Health Sciences
Grand Forks, North Dakota
Gail P. Bender, M.D.
Fairview Southdale Medical Oncology Clinic
Edina, Minn.
David P. Bounk
President and CEO MMIC Group
Minneapolis, Minn.
Mary D. Carpenter, M.D.
Family Practice Associates of Winner, Prof., LLC
Winner, South Dakota
Kent E. Carr, M.D.
Mercy Clinics Inc.
Des Moines, Iowa
Sue A. Crook, M.D.
Suburban Radiologic Consultants
Minneapolis, Minn.
Peter J. Daly, M.D.
Summitt Orthopedics
St. Paul, Minn.
Peter J. Dehnel, M.D.
All About Children Pediatrics
Eden Prairie, Minn.
Michael G. Del Core, M.D.
Creighton Cardiac Center
Omaha, Neb.
Anthony C. Jaspers, M.D.
Lake Crystal Clinic
Lake Crystal, Minn.
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Eugene L. Kerns, M.D.
Obstetrics and Gynecology Specialists, P.C.
Davenport, Iowa
Mark O. Liaboe, M.D.
Dubuque Internal Medicine, P.C.
Dubuque, Iowa
Patricia J. Lindholm, M.D.
Fergus Falls Medical Group
Fergus Falls, Minn.
Paul C. Matson, M.D.
The Orthopedic and Fracture Clinic
Mankato, Minn.
Robert K. Meiches, M.D. Minnesota Medical Association
Minneapolis, Minn.
Mark D. Odland, M.D.,
Board Chair
Hennepin County Medical Center
Minneapolis, Minn.
George E. Schoephoerster, M.D.CentraCare Health Plaza
St. Cloud, Minn.
Tom D. Throckmorton, M.D.
Northwest Iowa
SurgeonsSpencer, Iowa
Darrell R. Tukua, CPA
Retired Partner, KPMG LLP
Minneapolis, Minn.
John Van Etta, M.D.
St. Luke's Internal Medicine
Duluth, Minn.
William L. Youmans, M.D.
Camden Physicians, Ltd.
St. Louis Park, Minn.
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Minnesota Offices
Corporate
Midwest Medical Insurance Holding Company
7650 Edinborough Way, Suite 400
Minneapolis, Minn. 55435
1-800-328-5532
MMIC Technology Solutions Inc.
2800 Campus Drive, Suite 150
Plymouth, Minn. 55441
1-800-328-5532
The MMIC Agency Inc.
7650 Edinborough Way, Suite 400
Minneapolis, Minn. 55435
1-800-328-5532
Iowa Office
1415 28th Street, Suite 125
West Des Moines, Iowa 50266-1463
1-800-798-9870
Nebraska Office
10330 Regency Parkway Dr. Suite 302
Omaha, Neb. 68114-3736
1-888-397-3034
www.MMICGroup.com
Auditors
Ernst & Young LLP
Actuarial Consultant
Bickerstaff, Whatley, Ryan & Burkhalter Consulting Actuaries
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