Remote network support & monitoring

In health care, a downed network can mean a patient doesn’t get the care he or she needs when it’s needed. MMIC understands this.

We also know that health care providers are constantly challenged to manage the demands of continuous technology changes driven by electronic health records (EHRs), HIPAA security, and Meaningful Use.

In today’s world, it is critical that your systems are protected from viruses, malware and other vulnerabilities that can put your network and your data at risk. Using MMIC’s managed antivirus and antimalware solutions is the first step in protecting your network from those vulnerabilities.

Using remote network support tools, we monitor your computers, servers and network for issues and proactively address them before they get out of hand. Our monitoring will also identify missing application patches (Microsoft or others) that make your system vulnerable so that we can make the necessary updates.

Our team of technicians can remotely connect to your desktops securely and provide help desk assistance to your staff, quickly reducing the amount of time to get a request resolved.

"We are a small medical practice that does not have an IT professional on staff. MMIC has allowed us the opportunity to have the benefits of having a professional manage our technology for a reasonable cost. We have very little down time because of a quick response time and remote access to our system. MMIC staff always provide personal service in a professional way."

- Jan Nervick, Maple Grove Surgical Specialists