Evaluation


Getting to the bottom of things can put you on top next time around

Perhaps a piece of equipment malfunctioned, a wrong procedure was performed, or test results were missed, significantly delaying a time-sensitive diagnosis. We are all human, after all, and the great work of medicine is not without its challenges and risks.


We're here to help you evaluate what happened, to determine if a root cause analysis or event investigation is needed, and to help assess the probability of a claim. Sharing findings with your organization is a key next step to help you learn from the the event and help prevent it recurring in the future.


In essence, we help you sort out what happened so you can address it, and then we help you find ways to prevent similar issues in the future.

Risk and Patient Safety

Lori Atkinson, Research and Education Manager, PSS Team

"The sooner you call us, the sooner we can help. When you feel an adverse event might result in future similar events, or potentially a claim, don't wait to call. No question or situation is too small."

Lori Atkinson
Research and Education Manager
Risk and Patient Safety Team